Barlow Group

Reinhold drives expansion into professional services and client support to meet the needs of rapidly growing client base

Andover, MASS. – InnoCentive, Inc. (http://www.innocentive.com) the leader in Prize Based Open Innovation sourcing today announced the appointment of Lisa Reinhold as Vice President of Client Services. Reinhold will lead InnoCentive’s Professional Services Practice and manage all aspects of product delivery and support.

Reinhold comes to InnoCentive from Brainshark, Inc, an on-demand rich media communications company. As VP of Brainshark’s Professional Services organization she led their technical support, client success and professional service teams. In addition to maintaining rapid response times and high levels of client care, she managed implementation and consulting engagements to help companies rapidly integrate richer communications into their business processes. Prior to Brainshark, Reinhold was the VP of Client Support & Services - Document Management Division at Hummingbird Ltd. Reinhold received a B.S.B.A. in Computer Science from the University of Florida.

“InnoCentive’s expanding client base is increasingly global and diverse. As Open Innovation becomes mission-critical for organizations, InnoCentive must be there with a full range of products and services to meet their needs,” said Dwayne Spradlin, CEO. “Expanding our Professional Services and support capabilities will ensure we can meet all our clients’ needs at every stage of their Open Innovation adoption cycle. Lisa is uniquely qualified to lead this expansion, with a wide range of experience at startups in client support, professional services, and executive leadership. She brings an outstanding record of achievement and demonstrated success in developing and building superior client-centric organizations in highly competitive, global, and emerging markets.”

“I am excited to join a team with such a wealth of expertise, knowledge and leadership in the Open Innovation market,” said Lisa Reinhold, Vice President of Client Services. “I look forward to building on this rich history and expanding our services to drive even greater immediate and long term business value for both our Solver and Seeker Clients.”

About InnoCentive
InnoCentive built the first online Open Innovation Marketplace, and is the global leader in Prize Based Open Innovation sourcing, enabling scientists, engineers, professionals and entrepreneurs to collaborate in a global community to deliver breakthrough solutions for R&D-driven organizations. InnoCentive’s Seekers include commercial, government and non-profit organizations such as Eli Lilly and Company, Janssen, Solvay, GlobalGiving and The Rockefeller Foundation. InnoCentive Seekers, who collectively spend billions of dollars on R&D, submit complex problems on the InnoCentive web site where more than 125,000 engineers, scientists, inventors, business people, and research organizations in more than 175 countries are invited to solve them. Solvers who deliver the most innovative solutions receive financial awards ranging up to US$1,000,000. To learn more visit the InnoCentive Web site at www.innocentive.com.

InnoCentive and InnoCentive Challenge are registered trademarks of InnoCentive, Inc. Other product or service names mentioned herein are the trademarks of their respective owners.

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